Privacy Policy

Last Updated: Thursday September 7th 2023

At Blue Bay Beach Stay, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Airbnb holiday home services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: When you make a booking or inquiry, we collect personal information such as your name, email address, phone number, and payment details.
Booking Details: We may collect information about your stay, including check-in and check-out dates, special requests, and preferences.
Communications: We may retain records of any communication you have with us, including messages through Airbnb's platform.
Reviews: If you leave a review, we may collect and display your comments and feedback.

2. How We Use Your Information

We use your personal information for the following purposes:

Booking and Reservation: To process bookings, reservations, and payments for your stay.
Communication: To communicate with you regarding your booking, provide information about your stay, and respond to your inquiries.
Customer Support: To provide customer support and address any issues or concerns you may have.
Marketing: With your consent, to send you promotional materials and offers related to our holiday home.
Legal Obligations: To comply with legal obligations, such as tax reporting and regulatory requirements.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party service providers who assist us in providing our services, such as payment processors and cleaning services.
Legal Compliance: When required by law or in response to legal requests, including law enforcement and government agencies.
Safety and Security: To protect the safety and security of our property, guests, and the public.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal requirements.

5. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Object to the processing of your personal information.
Withdraw your consent for marketing communications.

6. Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at bluebaystay@bigpond.com.

By using Blue Bay Beach Stay Holiday Home services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.